Effective Date: 10/01/2024
1. Introduction
RaiseUp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about users ("you" or "users") who use our services to invest in real estate and list properties for rental.
2. Information We Collect
We may collect personal and non-personal information as follows:
Personal Information: Includes information like your name, email, mailing address, phone number, payment information, and investment records.
Non-Personal Information: Technical details such as IP address, device type, browser type, and pages visited to improve user experience and enhance security.
3. How We Use Your Information
RaiseUp may use collected information for the following purposes:
Providing Services: To facilitate property investments, process bookings, and handle transactions.
Customer Support: To respond to inquiries, provide support, and address user issues.
Personalization: To personalize your experience on the platform and recommend relevant investment opportunities.
Compliance and Security: To comply with legal requirements, prevent fraud, and ensure platform security.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share data in specific cases:
Service Providers: With trusted third-party providers who assist us in delivering services, such as payment processing and email communications.
Legal Compliance: When required by law, regulation, or legal process, or to enforce our Terms and Conditions.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Data Security
We take data security seriously and use industry-standard practices to protect your information. However, no data transmission or storage system is fully secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Access and Update: You can access and update your personal information through your account settings.
Data Deletion: You may request the deletion of your data under certain circumstances.
Marketing Preferences: You can opt out of receiving promotional communications by following the unsubscribe link in our emails or contacting support.
7. Cookies and Tracking Technologies
RaiseUp uses cookies and similar technologies to enhance user experience, analyze usage, and customize content. You can manage cookies through your browser settings.
8. Children’s Privacy
RaiseUp does not target or knowingly collect personal information from children under the age of 18. If we learn that we have collected data from a child without consent, we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, we will notify users via email or on the platform, and the "Effective Date" will be updated accordingly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at support@raiseup.ai.
